If you work as a business support person, this is the ideal course to bring you up to speed with the latest business and computing skills. It will help you become more efficient in your day-to-day operations and improve your confidence in dealing with business regulations.

The Certificate III in Business is equally useful if you are already working in an office, type well, but need an update with your business technology, writing, communication or MYOB computerised accounting skills.

The learning is practical and hands-on, giving you step-by-step instructions, gradually building skills in a self-paced manner.

Possible job outcomes for graduates looking for work include; customer service adviser, data entry operator, general clerk, payroll officer, typist or word processing operator. If you support a partner in business, you will be able to improve systems and keep track of how the business is progressing.

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Course Details 

1. Duration - 12 months to complete the course from date of enrolment. An application can be made to extend this time to 2 years.

2.Mode of Delivery - a. Online or b. Blended  (Blended is a mix of face to face and online) 

3. Location - Suite 201/11 Spring Street Chatswood ( blended only)

Core Units:
BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective Units:
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBWRT301 Write simple documents
BSBITU313 Design and produce digital text documents
BSBITU306 Design and produce business documents
BSBITU312 Create electronic presentations
BSBITU314 Design and produce spreadsheets
BSBITU311 Use simple relational databases
BSBFIA301 Maintain financial records
BSBDIV301 Work effectively with diversity
BSBFLM309 Support continuous improvement systems and processes

Business Leaders will only accept an initial payment of no more than $1,499 from each leaner prior to the commencement of the course.

This fee protection arrangement complies with national standards designed to limit the amount paid by a leaner in advance of services being delivered. Course fees of more than $1499.00 will be paid off during the course in instalments according to a set payment plan with Debitsuccess. Training tuition fees are GST exempt.

Commencement of training is when the learner has finalised their pre-enrolment and enrolment and have been allocated their trainer and have received course material, log in to Catapult where applicable or have attended their first class (whichever comes first).


Course Fees
BSB30115 Certificate III in Business: $1,500 (no concessions)

Course Deposit: $100 (not refundable within 7 days prior to course commencement)

Recognition of Prior Learning (RPL) Fees
Full Qualification: $1,050
Unit of Competency: $100 per unit
Course Deposit: $100 (full qualification only)

Administration Fees*
Resubmission of Assessment: $20 (per unit) ( First Free) 
Reissue of Certificate: $80 (per certificate)
Reissue of Statement of Attainment: $80 (per statement of attainment)


Before gaining entry into a course, why do I need & how do I get a Unique Student Identifier (USI)

All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting usi.gov.au. You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact our office now in 0404 827 389 by phone or email This email address is being protected from spambots. You need JavaScript enabled to view it.

What experience or qualifications are recommended to meet the course's entry requirements?

There are no entry requirements for this qualification. Applicants must be able to demonstrate competency in basic written and spoken English. You will need to be comfortable operating a computer such as saving files and creating folders. Some basic ability to use a word processing program will be of assistance. Internet access is essential

At a minimum, what computer skills and software do I need for my course?

You don’t have to be a computer whiz to succeed in learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others, reading course content online, using common software and performing other basic tasks.
Minimum specifications for your computer are:
• Microsoft Windows XP, or later, or Mac OS X or above
• Microsoft Office or equivalent
• Adobe Acrobat Reader
• Adobe Flash Player
• Up-to-date internet browser
You may also need access to:
• A printer/scanner to print and scan documents for uploading.
• A smart phone/digital video to video practical tasks for some courses

How much time should I study this course each week (on average) to complete in the required time?

This course will take around 10 hours a week to complete over 12 months, based on 30 weeks of participation. If you already have industry experience and knowledge you may find you will complete more rapidly.

How will I contact the office if I have a problem and how long will it take for a response?

If you are having trouble accessing your course resources or navigating the website after enrolling, you should contact one of our Officers on in 0404 827 389 by phone or email This email address is being protected from spambots. You need JavaScript enabled to view it.. They are available Monday to Friday 9am to 5pm . If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your trainer . Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.

What if I need a full time course?

Completion of this course in 6 months is considered full-time participation. On enrolment, please let our team know that you need to study full-time. They will adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.

What will this course qualify me to do & what type of jobs will I get. What is the future like for jobs in this field?

This course is a great place to get started if you want to develop basic business and technology skills. It is also a good starting point which may lead to working in a business. Possible later job titles include: role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. Future job prospects for these roles are outlined here in the Australian Government’s Job Outlook.

on completion of this course, what is the pathway to further study?

To gain higher level qualifications, you can progress on to a variety of specialist business courses, including project management, leadership and management, business administration and human resource management at Diploma level. Once you complete a business course at diploma level you can gain credit towards university studies.

How will I send in my assesment tasks?

Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to do and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.

What happens if I am found not competent in a unit or an assessment event?

Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have two extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your third attempt a fee may be charged for an assessor to mark your fourth submission.